What you can do if your flight is canceled
During a chaotic winter travel season, many travelers are left wondering what their rights are during extreme flight delays and cancellations. The nation's airports have been mired by holiday travel chaos, as several major airlines have cancelled or severely delayed thousands of flights nationwide due to dangerous weather conditions, staffing issues and system meltdowns. Many travelers are left wondering what their rights are during extreme flight delays and cancellations. On Tuesday afternoon, data from Flight Aware showed that nearly 3,000 flights had been canceled within, into or out of the U.S., while more than 3,500 had been delayed, after a rough Monday for flying. Southwest Airlines alone canceled at least 70% of its flights Monday and 62% on Tuesday and Wednesday. What are your rights? Under federal law, consumers are entitled to a refund if the airline cancels a flight, regardless of the reason, and the consumer chooses not to travel. Consumers are also entitled to a refu...